Thursday, August 27, 2009

My new self-published memoir is on Amazon

Getting your book on Amazon as a self-published author was so confusing. The way to go was with the Amazon Advantage program. The problem is they give you the intructions on Amazon seemed to be addressed for publishers with years of experience. Thrilled that my self-published book was finally going to be on Amazon - I was ready to ship it to wherever Amazon is - in Amazon land, wherever that is. However, the instructions on the order page were so complicated that I could not figure out what they were talking about. If you call Amazon customer service, they cannot help you because they have nothing to do with the Amazon Advantage program so they send you an email with instructions. The emails sent from Amazon Advantage could not answer my questions at all. I almost begged the people at the Amazon Customer Service to help me even though they weren't part of the Advantage office. They were very empathetic and kind but they still could not help me because they were in the customer service office. This was one of the most frustrating experiences I've encountered since I've been an author in the publishing industry in the past 18 years.

It wasn't until my assistant Margarita came over and we both figured it out together - YAY! They were basically asking me to send one copy of my book to some warehouse in Kentucky - why couldn't they just say that?? So we sent it and I'm hoping that my memoir will be ready to be sold on Amazon shortly.

Stay tuned. Please read my daily updates on twitter http://twitter.com/RhondaDCTM.